Return Policy

At Rod Haynes, we take pride in sharing books and stories with readers and want every purchase to feel meaningful. This Return Policy outlines how returns and exchanges are handled for books and related items purchased directly through this website.

Eligibility for Returns
Books purchased directly from our website may be returned within 30 days of the delivery date. To qualify, items must be in their original condition unused, unmarked, and free from damage. Proof of purchase, such as a receipt or order confirmation, is required for all returns.

Non-Returnable Items

  • Personalized or signed copies of books.
  • Digital products such as eBooks or audiobooks.
  • Items purchased through third-party sellers, distributors, or bookstores (these must follow the policies of the original seller).

Process for Returns
To initiate a return, please contact us by email with your order details. Once approved, you will receive instructions for shipping the item back. Customers are responsible for return shipping costs unless the return is due to an error on our part (such as receiving the wrong title or a defective item).

Refunds
After the returned item is received and inspected, a refund will be processed to the original payment method. Please allow up to 10 business days for the transaction to appear, depending on your bank or payment provider. If the item does not meet return requirements, the refund may be denied.

Exchanges
Exchanges are available for damaged or incorrect items received. Please notify us within 7 days of delivery so we can promptly arrange a replacement.

Contact
For all return or exchange requests, please email us at Limerocker1@yahoo.com with your order information.